AHMAD SHABAN
Sales & Marketing Coordinator
Amman,Jordan
Summary
A highly proficient container Shipping professional with 15+ years of experience in the transportation and logistics Field. Possess strong leadership, negotiations, communication, interpersonal, multi-tasking, and team management skills. Demonstrate high customer management and problem-solving skills, due to extensive knowledge in operations and quality assurance standards. Had a track record of achieving results and objectives.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Sales & Marketing Coordinator
Target Logistics
Amman, Jordan
09.2024 - Current
- Manage the transportation of goods by air, sea, and land.
- Supervise and process shipping documentation.
- Adding clients in getting their items delivered, whether they are individuals, organizations, or large companies.
- Handling complaints and problem solving.
- Understanding the market to reach customers' needs.
Sales Supervisor
COSCO Shipping Lines - Jordan
06.2016 - 08.2024
- Managed day-to-day operational and sales activities.
- Develop and implement sales strategies aligned with company goals.
- Managed the sales and pricing process with principals and customers.
- Maintained regular and efficient communication channels with regional and international offices.
- Achieved sales targets and enhanced export sales performance, both indoors and outdoors.
- Built strong relations and customer database with direct customers and forwarders. To ensure long-term customer relations and sustainable revenue growth.
- Ensured the highest level of customer satisfaction.
- Market analysis, prices and position.
Sales Supervisor
China Shipping Container Lines (CSCL) - Jordan
03.2014 - 06.2016
- Coordinating sales activities.
- Compiling sales reports.
- Compiling market reports.
- Assist the Sales Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies, and by directing and motivating the sales team.
- Resolving customers' complaints.
- Meeting new customer.
- Negotiating rates between clients and trade.
- Negotiating and closing sales by agreeing to terms and conditions.
- Assisting the account in collecting the freight from clients.
- Meeting regular sales target.
- Involved in the training of new sales staff.
- Correspond with CSCL agents all over the world.
Sales Executive
Pacific International Lines (PIL) - Jordan
11.2008 - 11.2011
- Meeting new clients.
- Following up with the VIPs customer.
- Receiving the rates from trade in Singapore and filing them on the system for clients.
- Negotiating rates between clients and trade.
- Negotiating and closing sales by agreeing to terms and conditions.
- Assisting the account in collecting the freight from clients.
- Meeting regular sales target.
- Involved in the training of new sales staff.
- Correspond with PIL agents all over the world.
- Preparing reports for head office.
- Build a relationship with shippers.
- Respond to incoming queries and ensure the resolution of service.
Public Relation and Marketing
Eight Bits Company
06.2007 - 02.2008
- Worked with the company as a Public Relations and Marketing of the products and services the company offered.
- Provided in-person media interviews.
- Managed company Public Relations archives.
- Oversee execution of special events.
Education
MBA - Business Administration
California University of Management And Sciences
California, USA 04.2001 -
Bachelor’s - Computer Information System
Applied Science University
Amman, Jordan 04.2001 -
Skills
- Deep understanding of shipping and logistics principles
- Excellent communication and interpersonal skills with clients, colleagues, carriers, and agents
- strong problem-solving by finding creative and efficient solutions
- Leadership: Inspire and motivate team to achieve goals
- Time management: Handling multi task to ensure shipments arrive on time, managing delays and unforeseen circumstances effectively
- Teamwork, have ability to adapt and enroll with business environment
Timeline
Sales & Marketing Coordinator
Target Logistics
09.2024 - Current
Sales Supervisor
COSCO Shipping Lines - Jordan
06.2016 - 08.2024
Sales Supervisor
China Shipping Container Lines (CSCL) - Jordan
03.2014 - 06.2016
Sales Executive
Pacific International Lines (PIL) - Jordan
11.2008 - 11.2011
Public Relation and Marketing
Eight Bits Company
06.2007 - 02.2008
MBA - Business Administration
California University of Management And Sciences
04.2001 -
Bachelor’s - Computer Information System
Applied Science University
04.2001 -
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