AHMAD GHAITH
Amman
Summary
Results-driven Data Center Specialist with 9 years of experience in managing and leading distributed infrastructure support functions. Proactive problem solver known for seamless operations, reduced downtime, and enhanced efficiency. Skilled in server management, network configuration, and disaster recovery planning.
Overview
19
19
years of professional experience
Work History
IT DEP/SR DATA CENTER
Bank ALEtihad
amman
05.2014 - 10.2023
- Supported and department staff by designing and managing data extraction procedures.
- Engineered and launched warehouse database structures.
- Resolved warehouse performance and access problems by troubleshooting.
- Oversaw various types of data warehouse testing by devising plans, scripts and test files.
- Developed redundant systems and procedures for disaster recovery and archiving to maintain data protection.
- Enforced procedures to maintain overall data integrity.
- Reviewed data warehouse system details such as execution time and storage to improve efficiency.
- Devised reports and visualizations to present requested data in sleek format.
- Detected and resolved data quality issues and discrepancies for integrity and quality control.
- Analyzed logs from multiple sources to identify potential problems before they become critical issues.
- Monitored environmental conditions within the data center including temperature and humidity levels.
- Installed new servers, storage devices, switches, routers, firewalls, UPSs and other equipment as required by business needs.
- Developed plans for disaster recovery scenarios to ensure continuity of operations in case of an emergency or outage event.
- Maintained inventory of hardware components within the data center.
- Managed daily backups of critical systems in accordance with established policies and procedures.
- Created standard operating procedures and documentation for all processes related to data center operations.
- Monitored system performance, capacity utilization, and service levels to ensure optimal operation of the data center environment.
- Provided technical support and troubleshooting for data center operations.
DEPARTMENT OF HUMAN RESOURCES
Ministry of Health
amman
06.2012 - 06.2014
- Responsible for hiring, developing and looking after employees
- HR involves functions such as recruitment, training, payroll, and health and safety
- Conducted recruitment activities such as posting job openings, screening resumes, scheduling interviews, and participating in career fairs.
- Developed and implemented HR policies, procedures, and best practices to promote a positive work environment.
- Managed the payroll process by ensuring accuracy of data entry into the system.
- Maintained personnel files in accordance with applicable legal requirements.
- Reviewed job applications from prospective candidates and conducted initial screenings prior to interviewing them.
- Implemented initiatives designed to improve employee engagement across the organization.
- Directed HR programs, policies and processes to improve operational efficiency.
- Held exit interviews and documented information discussed with employees.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Liaised between management and employees by relaying work information, adjustments and grievances.
MANAGEMENT AND SALES
Kiswani of the computer company
Amman
04.2005 - 05.2012
- Developed sales strategies to increase market share and attract new customers.
- Analyzed customer feedback and data to identify trends in customer preferences.
- Presented reports on key performance metrics to senior management team.
- Implemented marketing initiatives, such as email campaigns and social media content, to drive sales growth.
- Collaborated with internal stakeholders on process improvement projects.
- Worked closely with sales manager to grow customer base through social media postings.
- Evaluated prospective sales and conducted research on market trends and competitors.
- Applied lead generating methods in high number of cold calls per day.
- Assisted in managing the sales pipeline and forecasting future sales to aid in strategic planning.
- Engaged in lead generation activities, including cold calling and email campaigns, to expand the customer base.
Education
Bachelor of Arts - business administration
Arab Open University
Amman, Jordan01.2020
Associate of Applied Science - management information systems
Quds College
Amman, Jordan01.2010
Skills
- Computer skills and Microsoft office
- Communication skills
- Work pressure handling and team player
- Responsibility and fast decision- making
- Time management and relationships with workers
- Accurate work under high pressure within fixed and short time frames
- Data processing and research, prepare reports
- Operating Systems
- Leadership
- Core Banking
- Infrastructure monitoring
- Asset Management
- Backup and recovery
- Incident Management
- Structured cabling
- Performance Optimization
- Operating System Configuration
- Disaster Recovery Planning
- SQL Programming
- Analytical Thinking
Languages
Arabic, English
LINKS
linkedin: https://www.linkedin.com/in/ahm ad-ghaith-161157199
Training
- TO THE REAL BENEFICIARY OF LEGAL PERSONS, LEGAL ARRANGEMENTS AND SUSTAINABILITY
- INTRODUCTION TO FATCA
- COMBATING MONEY LAUNDERING AND TERRORIST FINANCING
- THE IMPORTANCE OF BANKERS' LEGAL CULTURE AND BANKING SECRECY
- INFORMATION SECURITY AND CYBER SECURITY
- OPERATIONAL RISK MANAGEMENT COURSE
- JAVA SCRIPT COURSE
Languages
Arabic
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
IT DEP/SR DATA CENTER
Bank ALEtihad
05.2014 - 10.2023
DEPARTMENT OF HUMAN RESOURCES
Ministry of Health
06.2012 - 06.2014
MANAGEMENT AND SALES
Kiswani of the computer company
04.2005 - 05.2012
Bachelor of Arts - business administration
Arab Open University
Associate of Applied Science - management information systems
Quds College
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