Ahmad Alhunaiti
Amman,Jordan
Summary
- Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
- Accomplished technology and communications management professional with 9+ years of industry experience. Strategically meets evolving business, management and service user needs. History implementing improved ICT policies to maximize operational efficiency.
- Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
E-Channels Applications Manager
Jordan Islamic Bank
Amman, Jordan
08.2015 - Current
Manage and administrate the following Systems and applications:
- Apple Pay Project Manager.
- Apple Pay technical implementation expert (Visa and MasterCard).
- ATM Switch (PowerCard system from HPS):
a. Dealing with multiple types of the ATM protocols NDC and DDC.
b. ATMs Reconciliations system administrator.
c. Administration of the integration systems.
d. Routing and processing online transactions (onus, Off us visa and Mastercard).
- Card Management system administration (EMV Cards).
-Card Personalization systems (Central and Instant) administration (EMV Cards).
- Mobile banking system administrator.
- Online banking system administrator.
- Mobile Wallet.
- SMS Application.
- Payment Systems.
- Marketing Application.
Overall Responsibility:
- Proactive monitoring and maintenance of Echannels Systems.
- All production support issues related to Echannels Systems are closed within the defined SLA.
- Is responsible for recommending necessary strategy and technology for implementing any new Echannels Systems.
- development or enhancements are based on best practices in the Industry.
- co-ordinate with other section heads within IT department in resolving issues.
- Echannels Business continuity.
- Digital Transformation.
- ensure compliance to Risk and Audit standards.
E-Channels Systems Administrator
Jordan Islamic Bank
Amman, Jordan
03.2010 - 08.2015
Administrate the following Systems and applications:
- ATM Switch
- Card Management system administration (EMV Cards).
-Card Personalization systems (Central and Instant) administration (EMV Cards).
- Online banking system administrator.
- SMS Application.
- Marketing Application.
Responsibilities:
- Systems Maintenance.
- Systems Enhancements.
- Systems High Availability.
- Systems Support.
Technical Support Engineer
Ideal office equipment CO
Amman, Jordan
09.2009 - 03.2010
- Technical Support Engineer.
- Handling Attendance Software related to Attendance Machines.
- Install and Maintain Attendance Machines.
- Handling all Security Projects: ACCESS CONTROL, CCTV.
- Install and Maintain Card Printers.
Education
Bachelors of Computer Engineering -
10.2004 -
Jordanian General Secondary / Scientific Course -
Skills
Project managementundefined
Timeline
E-Channels Applications Manager - Jordan Islamic Bank
08.2015 - Current
E-Channels Systems Administrator - Jordan Islamic Bank
03.2010 - 08.2015
Technical Support Engineer - Ideal office equipment CO
09.2009 - 03.2010
University of Jordan - Bachelors of Computer Engineering,
10.2004 -
Abu-Alanda School - Jordanian General Secondary / Scientific Course,
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