Magento
Ahmad Alhaj Khalil
Business Development Specialist
Amman
Summary
Experienced Business Development Specialist offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Development Specialist
GoSupps.com LLC
Amman
04.2018 - Current
- Approved, reviewed and edited content flowing to website.
- Trained support staff in site implementation, updating and maintenance procedures.
- Collaborated with marketing and design teams to develop and plan site content, layout, and style.
- Used consumer insights and analyzed market conditions to develop effective sales and marketing strategies.
- Produced sales reports to monitor sales growth, aging and accounts receivable.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Used Excel to maintain company database with essential account and sales information.
- Addressed each customers' needs and wants to recommend suitable product options.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Targeted prospective clients by reviewing business directories, building database of leads.
- Networked by phone to expand business profits and revenues.
- Supported customers continuously from sales process to product set-up and use.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Developed and executed business plans to maximize profitability and revenue.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Collaborated with cross-functional teams to develop innovative solutions.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Negotiated with distributors to find quality products and best prices.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Researched issues and assessed inefficiencies within supply chain using Odoo to devise solutions and improve performance.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Provided customers with status updates for tracked packages.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Issued timely and accurate responses to both internal and external inquiries.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Detected and resolved multifaceted issues related to business direction and operations.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Purchased new products and oversaw inventory stocking and availability.
- Adjusted procedures to maximize department effectiveness.
Sales Representative
Lafamilia
Amman
09.2017 - 04.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Sales Representative
Mango
Amman
06.2017 - 09.2017
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Bachelor of Science - Software Engineering
ZUJ
Amman, Jordan 12.2012 - 12.2016
Skills
Negotiation
Order management
Forecasting ability
Account management
Relationship building and rapport
Goal-setting
Business development and planning
Flexible and Adaptable
Data Entry
MS Office
Analytical and Critical Thinking
Self-Motivated
Problem-solving skills
Odoo product knowledge
Process Development
Data analysis understanding
Profit and loss understanding
Inventory management
Business Development
Purchasing and planning
Verbal and written communication
Software
Odoo
Excel
Word
Freshchat
Freshdesk
Stripe
Heepsy
Trello
G-Drive
Outlook
Photoshop
Timeline
Business Development Specialist
GoSupps.com LLC
04.2018 - Current
Sales Representative
Lafamilia
09.2017 - 04.2018
Sales Representative
Mango
06.2017 - 09.2017
Bachelor of Science - Software Engineering
ZUJ
12.2012 - 12.2016