AHMAD ALAZZEH
SOFTWARE ENGINEER
AMMAN
Summary
Amenable Software Engineer gifted at translating basic client requirements into technical development plans. Communicates productively with both technical and non-technical personnel and clients, Friendly provider of deep programming knowledge and invaluable final products,Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Cashier/Customer Service Representative
Safeway
AMMAN
05.2019 - 11.2019
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales and Managed over 50 customer calls per day..
Cashier Team Lead
Matalan
AMMAN
12.2017 - 04.2018
- Quickly and accurately counted drawers at start and end of each shift.
- Facilitated and logged store opening, closing and shift changes.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
Store Manager
Yaghi for computers
AMMAN
04.2017 - 11.2017
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Cashier
Accessorize
AMMAN
10.2016 - 02.2017
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Salesperson
Daraghmeh
AMMAN
09.2015 - 09.2016
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
Bachelor of Science - Software Engineering
Al- Balqa' Applied University (BAU)
Al-Salt 09.2019 - 09.2022
High School Diploma -
Special Study
AMMAN 09.2018 - 09.2019
Skills
Quality of service and data routing
Certification
ASP.NET(MVC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
وَتَعظُمُ في عَينِ الصَغيرِ صِغارُها وَتَصغُرُ في عَينِ العَظيمِ العَظائِمُ
أبو الطيب المتنبي
Timeline
CYBER SECURITY FUNDAMENTALS
05-2022
ASP.NET(MVC)
09-2021
Bachelor of Science - Software Engineering
Al- Balqa' Applied University (BAU)
09.2019 - 09.2022
Cashier/Customer Service Representative
Safeway
05.2019 - 11.2019
High School Diploma -
Special Study
09.2018 - 09.2019
Cashier Team Lead
Matalan
12.2017 - 04.2018
Store Manager
Yaghi for computers
04.2017 - 11.2017
Cashier
Accessorize
10.2016 - 02.2017
Salesperson
Daraghmeh
09.2015 - 09.2016
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