AHMAD ALAZZEH
SOFTWARE ENGINEER
AMMAN
Summary
Amenable Software Engineer gifted at translating basic client requirements into technical development plans. Communicates productively with both technical and non-technical personnel and clients, Friendly provider of deep programming knowledge and invaluable final products,Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Cashier/Customer Service Representative
Safeway
AMMAN
05.2019 - 11.2019
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales and Managed over 50 customer calls per day..
Cashier Team Lead
Matalan
AMMAN
12.2017 - 04.2018
- Quickly and accurately counted drawers at start and end of each shift.
- Facilitated and logged store opening, closing and shift changes.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
Store Manager
Yaghi for computers
AMMAN
04.2017 - 11.2017
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Cashier
Accessorize
AMMAN
10.2016 - 02.2017
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Salesperson
Daraghmeh
AMMAN
09.2015 - 09.2016
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
Bachelor of Science - Software Engineering
Al- Balqa' Applied University (BAU)
Al-Salt 09.2019 - 09.2022
High School Diploma -
Special Study
AMMAN 09.2018 - 09.2019
Skills
Quality of service and data routing
Managing service operations
PC refurbishment
Operating system testing
Technical Support
Programming
Project Management
Desktop and laptop installations
Technical Analysis
Hardware and software installation
PC decommission management
Solutions deployment
Project planning
Program testing software
C
Object-oriented programming
Android development
Problem-Solving
Analytical and Critical Thinking
Certification
ASP.NET(MVC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
وَتَعظُمُ في عَينِ الصَغيرِ صِغارُها وَتَصغُرُ في عَينِ العَظيمِ العَظائِمُ
أبو الطيب المتنبي
Timeline
CYBER SECURITY FUNDAMENTALS
05-2022
ASP.NET(MVC)
09-2021
Bachelor of Science - Software Engineering
Al- Balqa' Applied University (BAU)
09.2019 - 09.2022
Cashier/Customer Service Representative
Safeway
05.2019 - 11.2019
High School Diploma -
Special Study
09.2018 - 09.2019
Cashier Team Lead
Matalan
12.2017 - 04.2018
Store Manager
Yaghi for computers
04.2017 - 11.2017
Cashier
Accessorize
10.2016 - 02.2017
Salesperson
Daraghmeh
09.2015 - 09.2016