Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic
AHMAD AL-FAYOUMI

AHMAD AL-FAYOUMI

Senior Account Manager | Marketing Specialist
Amman,AM

Summary

Dynamic Senior Account Manager at Qoyod with a proven track record in revenue generation through strategic upselling. Adept at fostering team growth and delivering tailored solutions, leveraging strong leadership and customer relations skills. Recognized for mastering multiple platforms and enhancing client satisfaction through proactive engagement. Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrates track record of success in highly competitive market setting. High-level sales knowledge and excellent communications skills enable goal attainment.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Senior Account Manager

Qoyod
Amman, Amman Governorate
06.2023 - Current
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Mentored junior account managers, fostering their professional growth and skills development within the company.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Managing and following up with clients to understand their business needs.
  • Providing tailored accounting services that suit the nature of each organization.
  • Promoted to Senior level due to consistent performance.
  • Developed deep accounting expertise and mastered several platforms including:
    Qoyod, Pipedrive, HubSpot, Moxum, Rasayel, and ZIWO.
  • Provided extensive support in sales, technical and business areas to key accounts.

Century 21

Part-Time Administrative Coordinator
Amman, Amman Governorate
07.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Coordinated and planned events, managing logistics and staff.
  • Supported senior management with schedules and meetings.
  • Delivered excellent customer service across multiple channels.

Delta Insurance

Sales Officer
Amman, Amman Governorate
01.2022 - 06.2022
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Built and maintained customer relationships.
  • Managed complaints and contributed to marketing targets.

Orange JO

Coordinator and Customer Service Officer
Amman, Amman Governorate
03.2019 - 11.2021
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Resolved complex service issues using TCRM and Gaia systems.
  • Ensured service satisfaction through proactive support.

Zain JO

Direct Sales Representative
Amman, Amman Governorate
07.2018 - 01.2019
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Managed direct customer sales.
  • Provided support and resolved technical issues using Ripley system.
  • Excellent communication skills, both verbal and written.

Education

In-Person Training in Digital Marketing & Photoshop

Princess Sumaya University For Technology
Amman
06-2022

Bachelor's Degree in Marketing

University of Petra
Amman, Jordan
04.2001 -

Skills

Customer relations

  • Fast learner and problem solver

  • Digital marketing & sales expertise

  • Multitasking and working under pressure

  • Highly organized and detail-oriented

  • Customer service & client relationship management

  • Strong leadership and communication skills

Staff management

Partnership development

Revenue generation

Sales expertise

Partnership development

Digital marketing

Interests

Learning new skills, Writing, Digital Marketing, Sales Strategy

Timeline

Senior Account Manager

Qoyod
06.2023 - Current

Century 21

Part-Time Administrative Coordinator
07.2022 - 05.2023

Delta Insurance

Sales Officer
01.2022 - 06.2022

Orange JO

Coordinator and Customer Service Officer
03.2019 - 11.2021

Zain JO

Direct Sales Representative
07.2018 - 01.2019

Bachelor's Degree in Marketing

University of Petra
04.2001 -

In-Person Training in Digital Marketing & Photoshop

Princess Sumaya University For Technology

Similar Profiles

CREATE PROFILE
AHMAD AL-FAYOUMISenior Account Manager | Marketing Specialist