Ahlam Khateeb
E-Learning Design Project Manager
Amman
Summary
Detail-oriented professional with over 12 years of experience in content development and a year in training. Skilled in designing and producing effective training programs. Holds a bachelor's degree in English Language and Literature. Seeking a role as an E-Learning Design Project Manager to leverage expertise in enhancing learning experiences.
Overview
12
12
years of professional experience
Timeline
Content Manager
Smart Sense Management Consultancies
11.2025 - Current
Training Program Development and Production Expert
Institute of Public Administration
07.2024 - 07.2025
Content Project Manager
Knowledge Horizon
08.2022 - 07.2024
Quality Assurance
EntreViable
01.2022 - 06.2022
Structural Design
DLG Goal
01.2021 - 12.2021
Content Developer
Alef Academy
01.2021 - 04.2021
Quality Assurance
Mawdoo3
01.2020 - 05.2020
Team Leader Content Development
Knowledge Horizon
06.2015 - 12.2021
English Teacher
Al Mazaya Secondary School
03.2015 - 05.2015
Human Resources Trainer
Irada center
06.2014 - 11.2015
Bachelor - English Language & Literature
Al Hussein Bin Talal University
Work History
Content Manager
Smart Sense Management Consultancies
DUBAI, ON LINE
11.2025 - Current
- I do Instructional design for Projects, QA, Course development on i-spring on any other authoring tool provided by SSMC.
- Developed and implemented content strategies that increased brand visibility and audience engagement.
- Managed editorial calendar for timely delivery of high-quality content across multiple platforms.
- Conducted market research to identify trends, informing content creation and distribution strategies.
- Designed instructional materials for various projects using iSpring and other authoring tools.
Training Program Development and Production Expert
Institute of Public Administration
07.2024 - 07.2025
- Developed and produced training programs at the Jordanian Institute of Public Administration under contract with Royal Hashemite Court\PMIO.
- Oversaw the design and implementation of training programs aimed at developing individuals' skills. I analyze training needs, prepare appropriate educational content, and select effective teaching methods and tools. Additionally, I evaluate training outcomes to ensure the achievement of the desired goals.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Content Project Manager
Knowledge Horizon
08.2022 - 07.2024
- Planned, executed, and delivered content-related projects. Ensured timely content creation within budget and aligned with quality standards. Managed workflows, resources, and communication across teams to facilitate project success.
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans and timelines, ensuring alignment with organizational goals.
- Implemented risk management strategies to mitigate potential project obstacles.
Quality Assurance
EntreViable
01.2022 - 06.2022
- Ensured products and services met established standards and customer expectations through systematic processes. Defined quality standards, developed testing procedures, and monitored processes to identify and resolve defects.
- Conducted regular quality assurance reviews of completed investigations for accuracy and completeness.
- Meticulously maintained detailed records of instrument sets for quality assurance purposes.
- Implemented rigorous quality assurance processes resulting in decreased bug occurrence rates.
Team Leader Content Development
Knowledge Horizon
06.2015 - 12.2021
- Guided a team to create high-quality, engaging content that aligned with the organization's goals. Developed content strategies, managed content creation process, ensured quality, and coordinated with other teams. Played key role in team development, communication, and performance management.
- Led cross-functional teams to enhance project execution and deliver high-quality outcomes.
- Developed strategic initiatives to streamline operations, resulting in improved team efficiency.
- Mentored junior staff, fostering a culture of continuous learning and professional growth.
Structural Design
DLG Goal
JORDAN
01.2021 - 12.2021
- Described the presentation style for training material and selected the type of video to design.
- Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
- Ensured compliance with industry regulations by staying updated on codes and guidelines governing structural design and repair practices.
- Improved structural design efficiency by assisting in the development and implementation of advanced software tools.
Content Developer
Alef Academy
JORDAN
01.2021 - 04.2021
- Managed a project for four months
- Developed engaging curriculum content aligned with educational standards and student needs.
- Collaborated with educators to create innovative instructional materials and assessments.
- Edited and proofread educational resources to ensure clarity, accuracy, and coherence.
Quality Assurance
Mawdoo3
01.2020 - 05.2020
- Completed project over five months
- Conducted comprehensive quality assurance checks, ensuring all work met or exceeded project standards.
- Reduced deployment errors by conducting thorough quality assurance testing before final implementation.
- Conducted quality assurance to verify accuracy of data used in IT projects.
English Teacher
Al Mazaya Secondary School
03.2015 - 05.2015
Human Resources Trainer
Irada center
06.2014 - 11.2015
Education
Bachelor - English Language & Literature
Al Hussein Bin Talal University
MAAN01-2014
Skills
Computer: Word, Excel, PowerPoint
Graphic design basics
Language: Arabic, English
Writing, Reading
Time Management
Content strategy
Audio editing
Content strategy development
Digital content management
Quick learning and a love for discovering new things
Languages
English
Intermediate (B1)
TRAINING
- WORK ETHICS
- TIME MANAGEMENT
- ARTICLE WRITING
- CONVERSATION IN ENGLISH
- TRAINING OF TRAINERS (TOT)
- CHANGE ENGINEERING
- TOFEL EXAM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Design, training, reading, sports, development
Accomplishments
- Training courses that support a bachelor's degree and certificates unrelated to my educational field out of curiosity.
- Receiving a certificate of appreciation from the Jordanian Anti-Corruption Commission for designing a program called 'Transparency' for them.
- Learning design on Adobe programs.
- Audio editing.
- Working on programs design inside the IPA LMS.
- Working on programs design on ISPRING.