Ahed Al-Qudah
Machine Learning Data Associate
Amman
Summary
Detail-oriented professional with 4+ years of experience in data analytics, quality control, and machine learning workflows. Proficient in Python, SQL, and quality assurance methodologies. Demonstrated success in process optimization and delivering measurable results. Key contributor to the successful launch of Alexa in Arabic through ensuring data accuracy and timely delivery.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Machine Learning Data Associate
Amazon
11.2020 - Current
- Developed and implemented workflow processing guidelines, improving operational efficiency
- Trained and supervised team members on new workflows, ensuring compliance with quality standards.
- Processed diverse datatypes critical to machine learning model development.
- Ensured data accuracy and integrity across multiple workflows and processes.
- Developed and enforced quality control standards to enhance data reliability.
- Collaborated with cross-functional teams to resolve data inconsistencies and improve data quality.
- Utilized internal analytics tools to monitor data trends and anomalies.
- Subject Matter Expert (SME) and Point of Contact (POC) for multiple workflows and projects.
- Recognized with 'The Extra Mile' and 'Star Performer' awards multiple times for exceptional contributions.
- Performed in-depth data investigations to uncover bottlenecks affecting traffic flow and recommended data-driven solutions to enhance performance.
- Utilized analytics tools to refine strategies, driving measurable improvements in traffic.
- Managed editorial processes to ensure high-quality, consistent, and brand-compliant content.
- Conducted extensive data analysis to identify patterns, detect anomalies, and improve workflow accuracy.
- Processed, cleaned, and analyzed structured and unstructured data to improve machine learning model performance.
- Conducted root cause analysis and generated reports, reducing errors in data processing.
- Conducted deep-dive analyses to identify traffic patterns, detect friction points, and optimize user engagement strategies.
Front Desk Support Agent (Trainee)
SITA
07.2019 - 09.2019
- Provided timely and effective customer support, resolving technical issues efficiently.
- Consistently received positive feedback for delivering helpful and professional service.
Education
bachelor's degree - computer science
Al-Balqa' Applied University
01.2015 - 01.2019
Skills
SQL
Microsoft Excel
Dashboard creation
Python
C#
Java
Basic web development
Project management methodologies
Teamwork and collaboration
Multitasking Abilities
Organization and time management
Supervision and leadership
Certification
Google IT Support Professional Certificate, Completed, 04/01/25
Hobbies
Reading
Hiking
Learning new skills
Staying up to date with new technologies
Timeline
Machine Learning Data Associate
Amazon
11.2020 - Current
Front Desk Support Agent (Trainee)
SITA
07.2019 - 09.2019
bachelor's degree - computer science
Al-Balqa' Applied University
01.2015 - 01.2019