Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abedalrahman Ghazal

Amman,AM

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Call Center Representative

Ultra Logistics
2024.04 - Current
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Cashier

Friends Restaurant
2022.10 - 2023.11

Education

High School Diploma -

Ma'an Secondary School
Ma'an
2024.11 - 2019.10

Skills

  • Customer Service
  • Customer Relationship Management
  • Call Control
  • Data Entry
  • Word & Excel
  • Customer communications
  • Problem-solving skills
  • Timeline

    High School Diploma -

    Ma'an Secondary School
    2024.11 - 2019.10

    Call Center Representative

    Ultra Logistics
    2024.04 - Current

    Cashier

    Friends Restaurant
    2022.10 - 2023.11
    Abedalrahman Ghazal