Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Call Center Representative
Ultra Logistics
04.2024 - Current
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Responded to customer calls and emails to answer questions about products and services.
Placed outbound customer service or customer satisfaction calls to follow up on issues.
Cashier
Friends Restaurant
10.2022 - 11.2023
Education
High School Diploma -
Ma'an Secondary School
Ma'an
11.2024 - 10.2019
Skills
Customer Service
Customer Relationship Management
Call Control
Data Entry
Word & Excel
Customer communications
Problem-solving skills
Timeline
High School Diploma -
Ma'an Secondary School
11.2024 - 10.2019
Call Center Representative
Ultra Logistics
04.2024 - Current
Cashier
Friends Restaurant
10.2022 - 11.2023
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