Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ABDELRAHMAN ALSHUJAIEH

ABDELRAHMAN ALSHUJAIEH

AMMAN-MOQABLIEN

Summary

To Obtain An Entry-Level Position That Will Enable Me To Utilize My
Strong Organizational Skills, Educational Background, Strong
Analytical And Interpersonal Skills And Ability To Work Well With
People.

Overview

2
2
years of professional experience

Work History

Ticketing Agent

ALAMAL TRAVEL & TOURISM
Amman
09.2021 - 04.2023
  • Supported customers with wheelchair access and special seating requirements to support continuous accessibility.
  • Monitored ticket sales and provided detailed reports to management.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
  • Reviewed tickets, identification and passports to verify traveler identity.
  • Input customer reservations, payment sources, and contact details into amadeus and galileo system.

Ticketing Agent (BSP)

NASHMI TRAVEL & TOURISM
Amman
04.2023 - Current

• Issue groups&individual tickets(amadeus&GDS)

•Quickly learned new skills and applied them to daily tasks,improving efficiency and productivity.

•Worked flexible hours ,night,weekend,and holiday shifts

•Demonstrated respect, friendliness and willingness to help wherever needed

• Carried out day-day-day duties accurately and efficiently

Education

Bachelor of Tourism Studies - Tourism And Travel Management

HASHEMITE UNIVERSITY
ALZARQA
03.2020

Skills

  • Booking Issues
  • Hotel Reservation Systems
  • Order and Payment Processing
  • Records Management System
  • Microsoft Office
  • Ticket Sales

Languages

Arabic
Native language
English
Intermediate
B1

Timeline

Ticketing Agent (BSP)

NASHMI TRAVEL & TOURISM
04.2023 - Current

Ticketing Agent

ALAMAL TRAVEL & TOURISM
09.2021 - 04.2023

Bachelor of Tourism Studies - Tourism And Travel Management

HASHEMITE UNIVERSITY
ABDELRAHMAN ALSHUJAIEH