ABDELRAHEEM IRSHAID
Counter Officer
Summary
Dynamic, with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Specialist
Bank of Jordan
03.2023 - 07.2023
- Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
- Created informative product presentations and conducted training sessions for both internal staff and external partners.
V.I.P Sales Representative
The housing bank for trade and finance
01.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Officer
Jordan Aviation
11.2021 - Current
- Close sales deals both indoor and online, receive payments, and book seats for customers using VRS
- Run daily office tasks including documentation and management daily update on the reservations status.
Sales Consultant
METLife
02.2020 - 08.2021
- Analyze business data base, make appointments with companies, businesses, and individuals to show them our different life and medical insurance options and describe the benefit of each option within their budget and close deals.
Sales & Data Entry
Technical Center for Auto Check
01.2017 - 02.2020
- Greet walk-in customers to help answer their technical issues and guide them to get the appropriate check for their vehicles to help identify their purchase price range in the market
- Also make contracts with banks and auto dealerships to help both businesses and customers get their purchase financed or cash for the right price.
Access Control Officer
FIFA U17 World Cup Jordan 2016
02.2016 - Current
- Managed incidents effectively by promptly responding to alarms and investigating disturbances.
- Decreased risk of theft or damage to property by conducting thorough screenings of visitors, packages, and vehicles entering the facility.
- Kept abreast of industry trends and developments in access control technology through ongoing training opportunities and professional development initiatives.
- Reduced unauthorized entries by implementing strict identification verification processes.
- Collaborated closely with team members during shift changes ensuring seamless transitions between shifts for optimal coverage.
Access Control Officer
AFC World Cup Jordan 2018
02.2018 - Current
Education
Marketing
Applied Science Private University
Amman, Jordan 04.2001 - 2017.05
Skills
Targeted marketing
Processing payments
Reliability
Problem-solving abilities
Multitasking Abilities
Excellent Communication
Team Collaboration
Contract Negotiation
Order Processing
Continuous Improvement
Professionalism
Interpersonal Skills
Written Communication
Occupation
Sales and Marketing Specialist
Personal Information
Nationality: Jordanian
Languages
Arabic, English
Native language
Arabic
Beginner
A1
English
Elementary
A2
Timeline
Sales and Marketing Specialist
Bank of Jordan
03.2023 - 07.2023
V.I.P Sales Representative
The housing bank for trade and finance
01.2022 - Current
Sales Officer
Jordan Aviation
11.2021 - Current
Sales Consultant
METLife
02.2020 - 08.2021
Access Control Officer
AFC World Cup Jordan 2018
02.2018 - Current
Sales & Data Entry
Technical Center for Auto Check
01.2017 - 02.2020
Access Control Officer
FIFA U17 World Cup Jordan 2016
02.2016 - Current
Marketing
Applied Science Private University
04.2001 - 2017.05
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