Summary
Overview
Work History
Education
Skills
Relevanttrainings
Timeline
Generic
Abdelhameed Wafeeq Abdelhameed Ahmad

Abdelhameed Wafeeq Abdelhameed Ahmad

Amman

Summary

An enthusiastic leader with highly driven determination and proven ability in managing operations efficiently with positive results. Having a track record of maximizing guest satisfaction and profitability whilst maintain- high standards of food and service quality. With extensive knowledge of working practices, recruitment, pay, conditions of employment and diversity issues through vast experience in the hospitality industry.

Overview

21
21
years of professional experience

Work History

Assistant Operations Manager

Fig Tree Restaurant
04.2024 - Current

Assisting the operation manager to create new idea for recipes and upselling programs, supporting the outlets manager when the have challenge train the team .

Outlet Manager

JUMEIRAH MESSILAH BEACH HOTEL & SPA
09.2014 - 01.2024
  • -Handling all day dining and fin dining pepper steak house & Arabic cousin
  • -Responsible to execute the yearly F&B promotional activities along F&B manager
  • -Work across the board ensuring products & services is highly positioned in the market trend
  • -Proactively looking for new developments through a strategic approach to achieve set targets
  • -Manages recruitment process looking for best talent pool and maintains balance workforce ratio
  • -Ensure optimal level of people management & communication through appraisals, 1- 2-1 sessions, regular daily briefings & weekly management meetings
  • -Demonstrates solid time management, problem solving and organizational skills

Head waiter

LAGOON HOTEL RESORT & SPA
04.2011 - 03.2014
  • In charged of 3 restaurants including Lobby Lounge, All Day Dining & Pool with ability to maintain composure and high level of professionalism

Captain in charge

Kings’ academy Madba
08.2008 - 01.2011
  • All day dining

Room Attendant

Intercontinental Hotel
07.2006 - 06.2008

GRAND HYATT HOTEL
04.2004 - 06.2006

Education

Diploma -

Hotel Management
03.2014

Captain in charge -

Kings’ academy
01.2011

Ammon College
01.2007

Skills

  • F&B Management
  • Budget & P&L Analysis
  • Mentoring
  • Supervisory Skills
  • Motivational Abilities
  • Concept Development
  • Implementation
  • Service-minded People Skills
  • Database Software
  • Word Processing Software
  • POS Software
  • Hospitality Marketing
  • Hospitality Management
  • Adaptability
  • High-stress Environments

Relevanttrainings

  • Leadership Training, Amman, Jordan, 07/2006, 06/2008
  • Future Leaders Forum Toastmasters International - Public Speaking, Grand Hyatt Hotel, Amman, Jordan, 04/2004, 06/2006
  • Level 2 HACCP Certificate
  • F.L.S. Training
  • 2016 Hygiene Training - Food Hygiene & Safety

Timeline

Assistant Operations Manager

Fig Tree Restaurant
04.2024 - Current

Outlet Manager

JUMEIRAH MESSILAH BEACH HOTEL & SPA
09.2014 - 01.2024

Head waiter

LAGOON HOTEL RESORT & SPA
04.2011 - 03.2014

Captain in charge

Kings’ academy Madba
08.2008 - 01.2011

Room Attendant

Intercontinental Hotel
07.2006 - 06.2008

GRAND HYATT HOTEL
04.2004 - 06.2006

Captain in charge -

Kings’ academy

Ammon College

Diploma -

Hotel Management
Abdelhameed Wafeeq Abdelhameed Ahmad