Client Onboarding and Integration: Design and implement tailored onboarding plans based on each client's specific security requirements.
SIEM Solution Deployment: Lead the deployment of SIEM solutions (FortiSIEM, Wazuh) and integration for clients.
Use Case Development: Create and Fine tune use cases based on customer requirements, aligning security monitoring tools to proactively detect potential threats and vulnerabilities.
Data Visualization and Reporting: Develop and deliver data visualizations to present security insights, helping clients make informed decisions based on real-time data.
Client Reporting and Metrics: Generate detailed security reports and metrics for clients, ensuring clear visibility into the security landscape and incidents.
Core SOC L1 Responsibilities: Continue to perform core SOC L1 responsibilities, including monitoring and responding to security incidents in real-time, conducting log analysis, and performing incident triage.
SOC ANALYST L1
Future Technology Systems Co.
03.2023 - 02.2024
24x7 Monitoring and Incident Response: Operated within a 24x7 Security Operations Center, monitoring security systems and responding to cybersecurity incidents in real time.
Log Analysis and Threat Detection: Performed in-depth analysis of network traffic and logs from firewalls, email, web, and DNS systems to detect signs of intrusion or malicious activity.
Proactive Threat Hunting and Triage: Conducted proactive threat hunting and incident triage, escalating critical security events to senior analysts for advanced investigation.
Incident Reporting and Communication: Ensured timely and accurate reporting of security incidents, vulnerabilities, and mitigation efforts to internal teams and clients.
COMMUNICATIONS ENGINEER - TRAINEE
Smart Cell for communication and contracting
06.2022 - 10.2022
Carry out site surveys
Travel to meet suppliers, customers, and colleagues based in other locations
Writing reports and documentation and providing technical support
Managing and monitoring the performance
Working as part of a team of communication engineers and planners
CUSTOMER SERVICE REPRESENTATIVE
Extensya
06.2021 - 10.2021
Maintained a high level of professionalism when dealing with difficult customers
Managing large amounts of inbound calls in a timely manner
Education
Bachelor of Science - Electrical Engineering/Communications & Computers
MANAGER: PROJECTS OPERATION at Tshwane University of Technology Institute for The Future of Work (IFOW)MANAGER: PROJECTS OPERATION at Tshwane University of Technology Institute for The Future of Work (IFOW)