Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
ABDALLAH ABUJAMOUS

ABDALLAH ABUJAMOUS

AMMAN,NORTHERN MARKA

Summary

Experienced airport passenger services professional dedicated to delivering exceptional customer service and ensuring smooth travel experiences. Skilled in greeting passengers, handling inquiries, issuing boarding passes, and managing administrative tasks efficiently. Committed to maintaining punctuality and upholding stringent security protocols.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cars Dealing ship

Zarqa Free zone And Tabarbour cars Haraj
01.2014 - 08.2020

Demonstrates vehicle features and takes customers on test drives

Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts

Provides sales management information by completing reports

Customer care representative

Crystel call (shein project)
03.2021 - 04.2021
  • Had the capability to deal with customers from different cultures
  • Handled 1000+ chat.

E-commerce specialist

Stars group
  • Developing, monitoring, writing and updating product content contained on eCommerce websites/portals
  • Developing subject matter expertise in assigned product categories and taking ownership of daily business administration on assigned accounts.

CHECK IN AGENT

Menzies Aviation
06.2023 - Current

Proficient in airport passenger services, including greeting arrivals, addressing inquiries, issuing boarding passes, and ensuring passengers are informed about flight updates and gate assignments. Skilled in luggage check-in, handling customer complaints professionally, and performing general administrative tasks. Experienced in ensuring punctuality by assisting late passengers and adhering to strict security protocols, including verifying boarding passes and passports at the boarding gate.

Education

Bachelor of E-Business And Commerce -

University of Petra
AMMAN-JORDAN
01.2022

Skills

CUSTOMER SERVICE

ATTETION TO DETAILS

COMMUNICATION

ORGANIZATIONAL SKILLS

Certification

Google Digital Marketing & Ecommerce Professional Certificate

Timeline

CHECK IN AGENT

Menzies Aviation
06.2023 - Current

Customer care representative

Crystel call (shein project)
03.2021 - 04.2021

Cars Dealing ship

Zarqa Free zone And Tabarbour cars Haraj
01.2014 - 08.2020

Demonstrates vehicle features and takes customers on test drives

Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts

Provides sales management information by completing reports

E-commerce specialist

Stars group

Bachelor of E-Business And Commerce -

University of Petra
ABDALLAH ABUJAMOUS