Experienced Accountant with over 7 years of experience in Banking Operations. Excellent reputation for resolving problems and A customer satisfaction.
Hi, I’m
AbdAlAziz Laith Arabiat
Amman-Jabal Alweibdeh
Summary
Overview
8
years of professional experience
Work History
Jordan Islamic Bank
Head of the Department Assistant
12.2021 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
Jordan Islamic Bank
Financial Analyst
09.2020 - 11.2021
Job overview
- Used [Software] to create reports and recommended courses of action to upper management.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
Jordan Islamic Bank
Billing Specialist
01.2019 - 08.2020
Job overview
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Jordan Islamic Bank
Customer Service Officer
11.2016 - 12.2018
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Provided primary customer support to internal and external customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Jordan Islamic Bank
Bank Teller
12.2015 - 10.2016
Job overview
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Ocean Company
Accountant
02.2014 - 10.2014
Job overview
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Evaluated and improved accuracy and completeness of financial records.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Ub auditing
Accountant Trainee
08.2013 - 11.2013
Job overview
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
- Communicated with suppliers to reconcile invoice payments.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Developed technical knowledge through combination of workplace learning and formal study.
Education
Arab Open University Amman-Jordan
Master of Accountancy from Accounting
04.2022
University Overview
The World Islamic Sciences And Education Uni. Amman-Jordan
Bachelor of Accountancy from Accounting
02.2015
University Overview
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Microsoft Office
- Excellent work ethic
- Decision Making
- Excellent work ethic
- Decision Making
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Head of the Department Assistant
Jordan Islamic Bank
12.2021 - Current
Financial Analyst
Jordan Islamic Bank
09.2020 - 11.2021
Billing Specialist
Jordan Islamic Bank
01.2019 - 08.2020
Customer Service Officer
Jordan Islamic Bank
11.2016 - 12.2018
Bank Teller
Jordan Islamic Bank
12.2015 - 10.2016
Accountant
Ocean Company
02.2014 - 10.2014
Accountant Trainee
Ub auditing
08.2013 - 11.2013
Arab Open University
Master of Accountancy from Accounting
The World Islamic Sciences And Education Uni.
Bachelor of Accountancy from Accounting