Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tala Abdo

Amman,AM

Summary

A motivated and enthusiastic Hotel Management graduate from Ammon Applied University College, I bring strong customer service skills and hands-on experience in front desk operations. My internships have equipped me with practical knowledge in guest relations and event planning, and I am eager to contribute to a hotel's success by ensuring a high standard of service and guest satisfaction. Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

1
1
year of professional experience

Work History

Trainee, Front Office

W Amman
05.2024 - 06.2024
  • Assisted in daily front office operations, including guest check-in and check-out processes
  • Handled guest inquiries and resolved issues to ensure a high level of customer satisfaction
  • Collaborated with other departments to enhance the overall guest experience
  • Developed skills in communication, problem-solving, and multitasking in a fast-paced environment.

Trainee - Kitchen, Housekeeping

W Amman
10.2023 - 12.2023
  • Assisted in the preparation and presentation of meals, ensuring high standards of food quality and hygiene
  • Supported housekeeping staff with daily room cleaning and maintenance tasks, contributing to overall guest satisfaction
  • Provided excellent customer service in the food and beverage department, including taking orders, serving guests, and managing inventory
  • Collaborated with team members to maintain a clean, organized, and efficient working environment
  • Gained hands-on experience in various aspects of hospitality operations.

Education

bachelor of hotel management - Hotel Management

Ammon Applied University College
Amman, Jordan
06.2024

High School Diploma -

Jordan Hotel School
Amman, AM
2020

Skills

  • Team Collaboration
  • Documentation And Reporting
  • Technical skills
  • Performance Improvement
  • Operations Support
  • Data Analysis
  • Cross-cultural understanding
  • Fast learning
  • Work under pressure
  • Multitasking proficiency
  • Guest Relations

Languages

Arabic
Native language
English
Upper intermediate
B2

Timeline

Trainee, Front Office

W Amman
05.2024 - 06.2024

Trainee - Kitchen, Housekeeping

W Amman
10.2023 - 12.2023

bachelor of hotel management - Hotel Management

Ammon Applied University College

High School Diploma -

Jordan Hotel School
Tala Abdo