Salsabeel Dweekat
Customer Services
Amman,AM
Summary
Attain a position that will enable me to use my strong communication and organizational skills
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Clinical Assistant
Dr.Zaid Ayadah Clinic
Amman
07.2021 - 01.2022
- Creating a positive experience by welcoming and assisting clinic patients.
- Preparing patient files by obtaining personal and health information.
- Maintaining patient data records for evaluation and health insurance purposes.
- Performing minor diagnostic tests and procedures as directed by healthcare professionals.
- Promoting patient safety by maintaining a clean and hygienic environment.
- Mediating between patients and healthcare providers.
- Guiding patients through the clinic's various facilities and procedures.
- Sterilizing medical equipment and sanitizing designated areas.
Customer Service
Dallas Travel and Tourism
Amman
01.2020 - 06.2021
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Education
High School Diploma -
Princess Tharwat High School
Naour 06.2016 - 06.2017
GED -
AMERICAN UNIVERSITY oF MADABA
MADABA 08.2017 - 12.2020
Skills
Computer Skills
Microsoft Excel , Word and PowerPoint
Managing Files and Data
Communication Skills
Taking Responsibility
Ability to Work Underpressure
Photographic and Design Skills
Timeline
Clinical Assistant
Dr.Zaid Ayadah Clinic
07.2021 - 01.2022
Customer Service
Dallas Travel and Tourism
01.2020 - 06.2021
GED -
AMERICAN UNIVERSITY oF MADABA
08.2017 - 12.2020
High School Diploma -
Princess Tharwat High School
06.2016 - 06.2017